Hospitality Services Recording Forms
- HK6J 04 (PPL1GEN1) Maintain Health and Safety in Hospitality (46 KB)
- HK6K 04 (PPL1GEN2) Maintain Excellent Standards of Personal Behaviour in Hospitality (44 KB)
- HK7J 04 (PPL1GEN3) Maintain Customer Care (46 KB)
- HK8V 04 (PPL2PC28) Prepare and Present Food for Cold Presentation (45 KB)
- HL03 04 (PPL1PC5) Prepare and Finish Simple Salad and Fruit Dishes (45 KB)
- HL0P 04 (PPL2PRD9) Produce Basic Pasta Dishes (46 KB)
- HL0R 04 (PPL2PRD8) Produce Basic Cereal, Pulse and Grain Dishes (46 KB)
- HL0X 04 (PPL2PRD4) Produce Basic Vegetable Dishes (46 KB)
- HL11 04 (PPL2PRD1) Produce Basic Fish Dishes (46 KB)
- HL15 04 (PPL1GEN4) Work Effectively as Part of a Hospitality Team (46 KB)
- HL17 04 (PPL2GEN1) Impact of Personal Behaviour in Hospitality (44 KB)
- HL1C 04 (PPL2GEN4) Maintain Food Safety in a Kitchen Environment (53 KB)
- HL1G 04 (PPL1PRD1) Prepare Hot and Cold Sandwiches (45 KB)
- HL1J 04 (PPL2FBS18) Convert an Area for Dining (46 KB)
- HL1K 04 (PPL2GEN5) Maintain Food Safety in a Hospitality Environment (49 KB)
- HL1L 04 (PPL2FBS17) Provide a Buffet Service (49 KB)
- HL1M 04 (PPL2FBS16) Provide a Silver Service (46 KB)
- HL1N 04 (PPL2FBS15) Serve Food at Table (Casual Dining) (48 KB)
- HL1R 04 (PPL2FBS14) Serve Food at Table (Formal Dining) (48 KB)
- HL1T 04 (PPL2FBS13) Prepare and Clear Areas for Table Service (48 KB)
- HL1V 04 (PPL2GEN7) Resolve Customer Service Problems (45 KB)
- HL1W 04 (PPL2FBS12) Receive, Store and Issue Drinks Stock (46 KB)
- HL1X 04 (PPL2FBS11) Clean and Close a Specialist Coffee Station (46 KB)
- HL1Y 04 (PPL2FBS10) Prepare and Serve Beverages from a Specialist Coffee Station (46 KB)
- HL20 04 (PPL2GEN8) Promote Additional Services or Products to Customers (44 KB)
- HL21 04 (PPL2FBS9) Set Up a Specialist Coffee Station (46 KB)
- HL22 04 (PPL2FBS8) Prepare and Serve Dispensed and Instant Hot Drinks (47 KB)
- HL23 04 (PPL2GEN9) Deal with Customers Across a Language Divide (45 KB)
- HL24 04 (PPL2FBS7) Clean Drink Dispense Lines (45 KB)
- HL25 04 (PPL2FBS6) Maintain Cellars and Kegs (46 KB)
- HL26 04 (PPL2FBS5) Prepare and Serve Wine (47 KB)
- HL27 04 (PPL2FBS4) Prepare and Serve Beer/Cider (48 KB)
- HL28 04 (PPL2FBS3) Prepare and Serve Cocktails (Mixology) (48 KB)
- HL29 04 (PPL2FBS2) Serve Alcoholic and Soft Drinks (47 KB)
- HL2A 04 (PPL2GEN10) Deal with Customers Across a Cultural Divide (43 KB)
- HL2C 04 (PPL2FBS1) Prepare and Clear the Bar Area (48 KB)
- HL2D 04 (PPL1FBS2) Provide a Food and Beverage Service (47 KB)
- HL2E 04 (PPL1FBS1) Prepare and Clear Areas for Food and Beverage Service (48 KB)
- HL2F 04 (PPL2HK7) Carry out Periodic Room Servicing and Deep Cleaning (49 KB)
- HL2G 04 (PPL2HK6) Provide a Linen Service (46 KB)
- HL2H 04 (PPL2HK5) Clean and Maintain Soft Floors and Furnishings (48 KB)
- HL2J 04 (PPL2GEN11) Maintain Customer Service Through Effective Handover (44 KB)
- HL2K 04 (PPL2HK4) Clean Maintain and Protect Hard Floors A (47 KB)
- HL2L 04 (PPL2HK3) Maintain Housekeeping Supplies (46 KB)
- HL2M 04 (PPL2HK2) Work Using Different Chemicals Liquids and Equip (50 KB)
- HL2N 04 (PPL2HK1) Clean and Service a Range of Areas (48 KB)
- HL2R 04 (PPL1HK5) Work Individually and Follow Reporting Procedures in a Cleaning Environment A (46 KB)
- HL2T 04 (PPL2GEN13) Use Social Media in Hospitality (44 KB)
- HL2Y 04 (PPL1HK1) Collect Linen and Make Beds (48 KB)
- HL30 04 (PPL2GEN12) Maintain and Deal with Payments (46 KB)
- HL31 04 (PPL2FOH11) Provide Tourism Information Services to Customer (46 KB)
- HL32 04 (PPL2GEN14) Complete Kitchen Documentation (45 KB)
- HL33 04 (PPL2FOH10) Store and Retrieve Information (44 KB)
- HL34 04 (PPL2FOH9) Provide Reception Services (44 KB)
- HL35 04 (PPL2FOH8) Handle Customer Communications and Book Eternal Services (46 KB)
- HL37 04 (PPL2FOH7) Communicate in a Business Environment (45 KB)
- HL38 04 (PPL2FOH6) Use Office Equipment (44 KB)
- HL39 04 (PPL2FOH5) Produce Documents in a Business Environment (44 KB)
- HL3A 04 (PPL2FOH4) Prepare Customer Accounts and Deal with Departures (46 KB)
- HL3C 04 (PPL2FOH3) Deal with Bookings (46 KB)
- HL3D 04 (PPL2FOH2) Deal with the Arrival of Customers (46 KB)
- HL3E 04 (PPL2FOH1) Deal with Communications as Part of the Reception Function (46 KB)
- HL3T 04 (PPL2GEN15) Set up and Close Kitchen (46 KB)