Review Response FOI 2021-22 018

Firstly, the SQA claims that material I have requested is in the public domain but has not told me where I can find it, but does not seem to me to be in keeping with the requirement of public bodies to assist requesters in accessing the information they seek.

Secondly, I do not believe that the allegedly online material will in fact cover all of my request. I asked specifically about critical social media comments relating either to the SQA as a whole or to it's Alternative Certification Model for 2021, not a list of 'SQA in the news' type links, which seems to be the sort of thing to which the original response refers.

The SQA response admits that the organisation monitors social media, and it is not therefore credible to suggest that no records of that monitoring exist.

I also simply do not believe that no other information exists that would fall within the scope of my request. Given that you have already confirmed that the SQA monitors social media, and given the scale of the criticism to which the organisation has been subjected, the idea that there are no emails or other communications in which the situation is mentioned is simply beyond credibility.

Given all of this, I reiterate my original request for any material referring to or recording criticism social media criticism of the SQA.

Review Response (122 KB)

Social Media Monitoring - Key Words (77 KB)