FOI21/22 139 Contract Details

Date published: 10/03/2022

FOI reference: 21/22 139

Date received: 16/02/2022

Date responded: 03/03/2022

Information requested

All or some of the information provided previously has expired, I require an update on the questions below.

See my request below:

Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP etc) 

1.Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.

2.Telephony/Voice Services - Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

3.Telephony/Voice Services - Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.

4.Telephony/Voice Services - Type of Lines - Please can you split the type of lines per each supplier? PSTN, Analogue, SIP, ISDN, VOIP

5.Telephony/Voice Services Number of Lines / Channels / SIP Trunks- Please can you split the number of lines per each supplier? SIP trunks/connections, PSTN, Analogue, ISDN

Contract 2 - Incoming and Outgoing of call services.

6.Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available, please can you provide further insight into why?

7.Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.

8.Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.

 9.Minute’s Landlines Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.

10.Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. 

Contract 3 - The organisation's broadband provider.

11.Broadband Provider- Supplier’s name if there is not information available, please can you provide further insight into why?

12.Broadband Renewal Date- please provide day, month, and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

13.Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4 - Contracts relating to Wide Area Network [WAN] services, this could also include HSCN network services.

14. WAN Provider- please provide me with the main supplier(s) if there is no information available, please can you provide further insight into why?

15.WAN Contract Renewal Date- please provide day, month, and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

16.Contract Description: Please can you provide me with a brief description for each contract

17.The number of sites: Please state the number of sites the WAN covers. Approx. will do.

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

19.For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.

20.Internal Contact: please can you send me their full contact details including contact number and email and job title for all the contracts above.

Response

Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP etc) 

1 ATOS It Services

2. 30th October 2022

3. As 1 & 2 above

4. All with ATOS

5. All with ATOS

Contract 2 - Incoming and Outgoing of call services.

6. ATOS

7. End date is 30th October 2022

8. For the last 12 months the average call charges have been £250 a month

 9. All with ATOS. Current contract was 1 year with the option to extend for 1 year . Ends 30th October 2022

10.1581 extensions

Contract 3 - The organisation's broadband provider.

11. Capita

12. Part of service supplied via the SWAN framework. SWAN framework ends 31st March 2023.

13. Part of our managed service costs with Capita.

Contract 4 - Contracts relating to Wide Area Network [WAN] services, this could also include HSCN network services.

14. Capita IT Services

15. 31st March 2023

16. Internet Services, Wifi, Managed Services, Technical Resources.

17. 2

18. £30k

19. Procured through the SWAN framework.

20. Justin Lilley, Procurement Manager, email procurement@sqa.org.uk