Senior External Verifier NQ (SfW and Awards) - role information
A Senior External Verifier is responsible for communicating and maintaining national standards for the qualifications within their remit. They must ensure that all tasks associated with the quality assurance of qualifications and awards within their remit are carried out within the conditions, timescales and arrangements set by SQA.
The primary role is to manage team members, to ensure that the national standards are maintained.
These activities will be under the direction of staff from SQA's Operations and Qualifications Development directorates and SQA's Lead Verifier.
Outline of duties
- Lead, direct and support a team of subject specialists to quality assurance activities in accordance with SQA policy and specification
- Lead in the development and delivery of training for the team
- Manage quality assurance activities ensuring all procedures are conducted in line with SQA requirements
- Monitor, support and quality assure the work of the team.
- Review the performance of team members against key performance measures
- Assist SQA staff with subject specific enquiries, appeals and complaints
- Prepare an annual report
Senior External Verifiers may be asked to undertake activities which will attract additional payment:
- Undertake qualification approval activity
- Undertake follow up activity to resolve issues identified during quality assurance procedures
- Participate in SQA organised events where SEV attendance/input is required
Selection criteria
Successful candidates must:
- currently be delivering a course in the subject area at one or more levels (or a closely-related course)
- have an in-depth understanding of the requirements across the course/levels in the subject area (which may include Higher and Advanced Higher where appropriate)
- have excellent interpersonal skills and be able to engage positively with all members of their team, providing leadership and support as required
- be able to communicate professionally, confidently and effectively; work professionally and co-operatively with subject specialists and SQA and centre staff
- have excellent organisational and administrative skills and provide attention to detail
- have a home computer or laptop with broadband internet connection
Key Performance Measures
Each year, on completion of the duties outlined in the contract specification, the Senior External Verifier will be measured against the following Key Performance Measures (KPMs) and informed of the outcome in relation to their performance.
- Complete training programmes as required
- Ensure SQA quality assurance activity is carried out and completed within the conditions and timescales set by SQA
- Train support and monitor members of the team to meet SQA verification activity
- Ensure accuracy and consistency of decisions made by members of the team
- Ensure reports written by members of the team meet quality standard
- Positive engagement with all members of the team through leadership and management of people
- Contribute to the review of performance of team members
- Positive engagement with all members of SQA staff and centre personnel
- Demonstrate behaviours outlined in the Terms and Conditions of Appointment which support SQA's values