SQA Advanced Diploma Computing Technical Support (Fixed Framework)
The SQA Advanced Diploma in Computing: Technical Support provides learners with a progression route into employment. It also provides opportunities for further study, including university degree programmes.
This SQA Advanced Diploma covers a range of specialist technical skills and knowledge in using and supporting computer systems. It will give learners vocational and technical computing skills that will enable them to work in an IT-related role.
The course covers all the fundamental aspects of technical support, including in-depth knowledge of operating systems, networks, hardware, and software development — as well as professionalism, ethics and team working in computing.
The SQA Advanced Diploma in Computing: Technical Support is available through a growing number of colleges and universities around the world.
Typically, an SQA Advanced Diploma takes two years to complete.
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Why deliver this qualification
SQA Advanced Diplomas have been developed by SQA in partnership with colleges, universities and industry — so employers recognise that they provide sound evidence of ability.
The unit-based structure supports flexible delivery. A unit is typically 40 hours of timetabled learning.
Who does this qualification suit
SQA Advanced Diploma in Computing: Technical Support is suitable for a wide range of candidates including:
- school leavers
- adult returners to education
- individuals in employment who wish to enhance their career prospects
- people who wish to start their own business
Access
As with all SQA qualifications, entry is decided by the college or learning provider. As a guide, the college or learning provider will look for:
- school-leaving qualifications equivalent to RQF level 3 or SCQF level 6
- a centre-devised test which shows the learner's ability to study at SQA Advanced Diploma level
- relevant work experience
Progression
The SQA Advanced Diploma in Computing: Technical Support can provide advanced entry to degree-level study or a masters degree programme. For further information please refer to the SQA university agreements.
Offer this qualification
Centres that wish to come forward for approval should contact SQA's Business Development Team for guidance.
Assessors and verifiers must be able to meet SQA's general requirements for technical/occupational competence as outlined in the Systems and Qualification Approval Guide.
Centres with devolved authority are eligible to seek approval through their own internal approval process.
How to assess
Each unit specification gives detailed information on the evidence requirements and approaches to assessment for the unit.
Ongoing course assessment will apply.
Qualification structure
Group award code: GM5C 48 (240 SCQF credit points)
The SQA Advanced Diploma in Computing: Technical Support at SCQF level 8 consists of 23 mandatory units.
Course tutor guide (including course framework)
For further information on the structure and units for this course please refer to the Course Tutor Guide - GM5C 48 (795 KB)