Exam timetable and learner apps

Change of exam day

• Accounting – all levels
• Classical Studies – all levels
• Computing Science – all levels
• Dance – all levels
• Engineering Science – all levels
• English for Speakers of Other Languages – Higher
• French – all levels
• German – Higher
• Media – Higher
• Modern Studies – all levels
• Nuadh-eòlas – all levels
• Practical Metalworking – National 5
• Practical Woodworking – National 5
• Psychology – all levels

Change of exam time

• Biology – National 5
• Cantonese (Listening) – Higher
• Cantonese (Listening and Discursive Writing) – Advanced Higher
• Care – National 5 and Higher
• Fashion and Textile Technology – National 5 and Higher
• Mandarin Simplified and Traditional (Listening) – Higher
• Mandarin Simplified and Traditional (Listening and Discursive Writing) – Advanced Higher
• Religious, Moral and Philosophical Studies – National 5
• Urdu – Higher

If something doesn’t look right in your MyExams or MyStudyPlan apps, try the following steps to see if this resolves your issue. Always close the app before attempting these steps.

Update to the latest version of the app

First check that you are using the latest version of our app, you can find information on the latest version on the Google Play Store by tapping on 'About this app' for Android devices or App Store under 'What's New' for iOS devices. If your app is out of date you'll see an option to update the app.

Restart your device

Power your device off and back on or select the Restart option to restart your device. Once your device is back on, open the app to check if this has solved the issue.

Clear all app data

Clearing all app data may help to resolve your issue.

Android:

• Navigate to ‘Settings’ and select ‘Apps’
• Search for MyStudyPlan or MyExams in the list of installed apps.
• Tap on the name of the app, then tap ‘Storage’
• Select both the ‘Clear data’ and ‘Clear cache’ options usually found near the bottom of your screen
• Once this is finished close the window and re-open the app.

IOS (Apple):  

• Tap on the ‘Settings' app and select ‘General’ then ‘iPhone Storage’
• Scroll to find the MyStudyPlan or MyExams app in the list
• Tap on the name of the app
• Tap ‘Offload App’ to clear app data and cache
• Once this is finished reopen the app.

Re-install the app

As a last resort, re-installing the app will usually fix any issues you are experiencing.

Android:

• Navigate to ‘Settings’ and select ‘Apps’
• Search for MyStudyPlan or MyExams in the list of installed apps.
• Tap on the name of the app, then tap the ‘Uninstall’ option to uninstall the app.
• Once the app is uninstalled go to the Play Store to download a fresh copy of the app. You can also find a link on this page.

IOS (Apple):

• Tap on the ‘Settings' app and select ‘General’ then ‘iPhone Storage’
• Scroll to find the MyStudyPlan or MyExams app in the list
• Tap on the name of the app
• Select ‘Delete App’
• Once complete head to the App Store to download a fresh copy of the app. You can also find a link on this page

If you’re still having trouble after trying the above steps, please use the ‘Report an issue’ option in our apps to get in touch.