Senior External Verifier - Support
The primary role of the Senior External Verifier - Support is to ensure that all approval and verification activities undertaken by External Verifiers in their remit are carried out in line with SQA policies, procedures and guidelines. This role will not be aligned to any specific subject but utilised to support SEVs as determined by the QA Logistics team.
These activities will be under the direction of staff from SQA's Quality Assurance Logistics Operations - HN and Vocational Qualifications team.
Outline of duties
- Support allocated EVs and manage processes.
- Support and develop EVs, providing mentoring and coaching as required.
- Monitor the practice of EVs and the overall performance as required.
- Liaise with Quality Assurance Logistic team concerning approval and verification issues if required.
- Complete administration duties supporting and monitoring EVs ensuring all activities are concluded within agreed time frames and that resources are used effectively and efficiently to achieve best value.
Selection Criteria
Successful candidates must be able to:
- Demonstrate a high level of expertise in assessment across the range of courses, levels, qualification types, verification group(s) and the areas for which they are responsible.
- Display through all aspects of the role, SQA Values (Progressive, Enabling, Trusted).
- Demonstrate excellent interpersonal skills and be able to engage positively with all members of their grouping, providing management and support as required.
- Communicate confidently, effectively and professionally with their team, Head of Centre and /or SQA Co-ordinator and SQA colleagues both orally (at briefings and meetings) and in writing (reports).
- Provide accurate, professional and supportive feedback on EV performance.
- Demonstrate excellent organisational and administrative skills and provide an attention to detail.
In addition
- Senior External Verifiers – Support, engaged in HN and SVQ external verification will be expected to have achieved a nationally recognised External Verifier Qualification.
Key Performance Measures for Senior External Verifiers - Support
Each year, on completion of the duties outlined in the contract specification, the appointee will be measured against the following key performance measures and informed by exception of the outcome in relation to their performance in that year.
- Support and develop the External Verifier team, providing mentoring and coaching for the team to meet QA activities and SQA requirements
- Monitor the practice of individuals and the overall performance of the External Verifier team
- Engage with the External Verifier team and relevant members of SQA colleagues displaying SQAs corporate values
- Ensure satisfactory completion of SEV - Support administration duties within agreed time frames
- Support the External Verifier team to fulfil the KPMs of the External Verifier role
- Satisfactorily fulfil the KPMs of the External Verifier role